1. Information We Collect
We may collect the following types of information:
Personal Information
📌 Name, email address, phone number, and billing/shipping address when you place an order or contact us.
Payment Information
🔒 We do not store payment details. All transactions are securely processed by our payment providers (M-Pesa, bank transfers, or cash payments).
Browsing Information
🍪 We use cookies and tracking technologies to enhance your shopping experience.
Communication Data
📞 When you contact us via email, WhatsApp, or phone, we may store the conversation details for customer support purposes.
2. How We Use Your Information
We use your information to:
✅ Process orders and provide customer support
✅ Send order confirmations and updates
✅ Improve our website and services
✅ Send promotional offers (only if you opt-in)
✅ Prevent fraud and comply with legal requirements
3. How We Protect Your Information
🔐 We implement security measures to safeguard your personal data. However, no online transaction is 100% secure, so we advise you to take precautions when sharing personal details.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it with:
🚚 Delivery services – To fulfill your order
💳 Payment processors – To handle secure transactions
⚖️ Legal authorities – If required by law
5. Cookies & Tracking Technologies
🍪 We use cookies to enhance your shopping experience. You can disable cookies in your browser settings, but some website features may not work properly.
6. Your Rights
You have the right to:
✔ Request access to your personal data
✔ Correct inaccurate information
✔ Request data deletion (subject to legal obligations)
7. Contact Us
If you have any privacy concerns, please contact us:
📍 Linah’s Beauty
London Beauty Centre, 3rd Floor, Shop No. T13
Taveta Road, Nairobi, Kenya
📧 Email: info@linahsbeauty.com
📞 Phone/WhatsApp: +254 723 954651
By using our website, you agree to this Privacy Policy. We may update it from time to time, so please check back for any changes.